We are here for you
Mon-Fri, 8:30am-5:30pm PST
Address
550 California Ave Ste 310
Palo Alto CA 94306-1441
Send us a message
FAQ
1. How do I place an order with Your Trusted Promo Inc?
You can start by submitting an inquiry or request a quote through our website. Once we receive your request, our team will review your needs and reach out to confirm product details, customization options, pricing, and timelines before moving forward.
2. What is the typical production and delivery timeline?
Production and delivery timelines vary depending on the product type, order quantity, and customization requirements. Once order details are confirmed, we will provide a clear production schedule and estimated delivery time.
3. How do you ensure product quality?
We work with trusted manufacturing partners and follow strict quality control procedures throughout production. Samples, proofs, and inspections are used when necessary to ensure products meet agreed specifications before shipment.
4. How can I contact Your Trusted Promo Inc?
You can reach us through the following channels:
Phone: 626-389-8973
Email: info@yourtrustedpromo.com
Our business hours are Mon-Fri, 8:30am-5:30pm PST
5. What should I do if there is an issue with my order?
If you experience any issues such as missing items or quality concerns upon receipt, please contact us promptly and provide relevant photos or documentation. Our team will review the situation and work with you to provide an appropriate and timely resolution.
6. Do you work with businesses of all sizes?
Yes. We serve businesses, organizations, and distributors of all sizes, from small projects to large-scale promotional campaigns. Our sourcing and production capabilities allow us to scale based on your needs.
